We have a careful set of criteria for the farms and importers we work with, to ensure sustainability and ethical trading from the top to the bottom of the supply chain. 

​Sustainability is about more than farming practices which is why at Grind, we source our beans directly from smallholders around the world and we pay our farmers significantly more than the rates set by Fairtrade. This empowers our partners to grow their farms, invest in their communities and continue to farm some of the best coffees in the world!

Heck yeah! Our tins and all packaging is recyclable, and our pods are certified home compostable - the refill pack packaging is even industrial compostable too. 

Our coffee isn't always certified organic - it's very difficult to register for the certification, and lots of the farms we work with are too small to afford the certification. Almost all of these farms are family-run (with many existing for several generations) meaning that sustainability is core to their livelihood.

We work directly with farms around the world and pay them far above the "Fairtrade" price, typically around double. For us it's about 'trade, not aid' and by paying a fair price for some of the world's best coffee, and encouraging farmers to focus on quality, not quantity, we are building long term sustainable partnerships that benefit everyone involved.

House Blend:

Designed to pair perfectly in coffees with milk, this blend is our exploration of different kinds of sweetness (and it's great as an espresso too!) 

Taste notes: Dark Chocolate / Strawberry / Honeycomb / Almond / Pear / Brazil Nut

Grown in: Brazil Vale Do Sol, Brazil Santa Lucia, Colombia Matambo

Dark Blend: 

Designed as our take on a classic Italian espresso, this blend is super chocolatey, heavy-bodied and bittersweet. Taste notes: Raw cacao / Walnuts / Black Treacle / Burnt sugar

Grown in: Brazil 

Light Blend:

Designed to be fruity and balanced to create an espresso or long black with real depth and complexity.

Taste notes: Candied Strawberry / Blood Orange / Black Cherry / Cacao Nibs / Pink Grapefruit / Dried Mango

Grown in: Colombia Matambo, Rwanda Gasharu

Decaf Blend:

Processed using the natural mountain water process, meaning its good for the environment whilst preserving the coffee’s original flavours.

Taste notes: Plum / Honeycomb / Dark Chocolate

Grown in: Mexico

Editions Single Origin: 

Our single origin edition blend will change every now and again, but are all roasted light to highlight their natural flavour characteristics.

The website will show which country the beans are from, if you'd like to find out further information please email shop@grind.co.uk. 

Please note our coffee doesn’t contain nuts or dairy. 

There are lots of options depending on how much you want to spend! We'd personally recommend: 

• The Rhino Hand Grinder - a little labour intensive but great for filter coffees, and easily adjustable
• The Wilfa Coffee Grinder - really easy to use, electronic so no muscles required! 

If you’re using an espresso machine for a double shot, then our Roastery team recommend using an 18g dose for a 34g yield and this should be extracted over 25-32 seconds.

Top tip from the Roastery: the extraction time is dependent on the age of the coffee, so the longer it’s been since the coffee is roasted, the longer the extraction time will be!

If you’re using a bean to cup machine then we’d recommend playing around with the grind until you find the best flavour for you. Start with a medium-fine grind, and adjust it based on your preferences.

If your brew is sour, it’s probably under extracted so you should use a finer grind next time, and/or increase your brew time slightly. If your brew ends up bitter (over extracted), use a coarser grind next time and/or decrease your brew time.

For more tips from our coffee experts on using our Whole Beans just follow this link here. 

As our ground coffee is an 'omni-grind', we unfortunately don't advise using it in espresso machines. 

However, we'd recommend our whole beans if you have a grinder at home, as the beans can then be ground more fine. 

Our ground coffee is a general purpose grind, which works really well for filter coffees - french press or drip. It's what we call 'omni-grind' which is suitable for all styles of filter coffee, (e.g. cafetiere, drip, V60, Aeropress). 

If you follow the links above you will be able to see how Howey and Rudi, our coffee connoisseurs, use the different filter methods. 

We use the mountain water process to decaffeinate our Bean/Ground coffee.  

Pods are a great way to have a barista style coffee easily from the comfort of your own home, which we love! The trouble is, so many plastic and aluminium pods end up in landfill, which we hate. So we decided to make pods just that little bit better by making them certified home compostable. 

We are leading the way with our new home compostable pods, as the most sustainable alternative on the market. Our unique and innovative pods are made purely from micro bacterial fermentation - meaning they are completely organic and fully biodegradable (this material is called PHA). To put it simply: our pods observe the characteristics of plastics, whilst being 100% plastic free, what more could you want? 

Our pods are TUV-Austria OK Compost Home certified and will decompose within 26 weeks (in the right conditions*). As our pods are the first in the world using this technology, this is the highest and most current certification standard globally. 

If you already have a home compost you can throw your pods straight in and they’ll take care of themselves - but even if you don’t have a home compost, putting our pods in your general waste bin is far better for the environment than plastic and aluminium alternative pods. 

 * The average UK home compost is around 30°C, if you need any further info please email shop@grind.co.uk 

We’d recommend trying a selection of our blends in your first order, so you can find your favourite, but you can learn a little more about our blends below. 

House Blend:

Our signature Shoreditch blend, designed to make the perfect flat white.

Taste notes: Milk chocolate / almonds / cacao nibs / walnuts

Grown in: Guatemala, Brazil

Light Blend:

A lighter roast and more complex flavour profile designed for espressos and long blacks.

Taste notes: Vanilla / red apple / brazil nuts / cocoa powder

Grown in: Peru, Ethiopia

Dark Blend:

An old-school dark roast, packing loads of bittersweetness. 

Taste notes: Raw cacao / walnuts / black treacle / burnt sugar

Grown in: Brazil, India (robusta), Uganda (robusta)

Extra Dark Blend: 

Our strongest, darkest and most bittersweet blend. 

Taste notes: Raw cacao / cedar wood / marshmallow / brown sugar / tobacco / dark chocolate 

Grown in: DR Dongo, Uganda 

House Decaf Blend:

The same kick as our House Blend, just without the caffeine.

Taste notes: Dark chocolate / raisins / brown sugar

Grown in: Mexico

Dark Decaf Blend:

The same kick as our dark blend, just without the caffeine.

Taste notes: Dark Chocolate / Hazelnuts / Honeycomb / Liquorice / Raisins / Malt

Grown in: Mexico, Honduras

Long Blend: 

A twist on our House Blend, designed to be enjoyed long.

Taste notes: Brazil nuts / dark chocolate / vanilla / walnuts

Grown in: Guatemala, Brazil

Editions (Dark) Blend:

A single origin coffee, designed to showcase the inherent flavour character of Indian coffee.

Taste notes: Dark chocolate / tobacco

Grown in: India

Editions (Light) Blend: 

A single origin coffee, designed to showcase the inherent flavour character of Ethiopian coffee.

Taste notes: Green apple / vanilla / lime

Grown in: Ethiopia

Vanilla/Hazelnut/Caramel Blend: 

Our signature Shoreditch blend, but with Caramel, Vanilla or Hazelnut flavouring added. 

Please note our pods don't contain nuts or dairy. 

Unfortunately not, this is due to a patent Nespresso® have on the design. 

Our pods are compatible with the Original range of Nespresso® machines and are the perfect match for our Grind One Machine too.

As our pods are made from a compostable material, we recommending 'flushing' them from any machine you use them in, straight after you've made the coffee - rather than leaving them within the pod inlet until another coffee is made. If they're left too long the bioplastic can absorb the excess water and expand, leading to the pods potentially getting jammed, or the paper ring becoming stuck within the machine. 

We don’t recommend using them within in-built Nespresso® machines because the pods themselves like to be kept in a cool, dry environment. They’re also not compatible with Nespresso® Vertuo, Dolce Gusto, Lavazza and Tassimo machines. 

If you’re still not sure whether the pods will be compatible with your machine, please pop us through a quick email to shop@grind.co.uk before placing your order as the team will be happy to advise further. 

You’ll be pleased to know that our pods are distinguishable from one another - each blend has a different coloured ring around the top of the lid, checkout the breakdown below: 

House: Pink

Light: White

Long: Orange

Dark: Black

Extra Dark: Red 

House Decaf: Light Brown

Dark Decaf: Dark Brown

Editions (Dark): Yellow

Editions (Light): Green

Vanilla: White Sriped 

Caramel: Light Brown Striped 

Hazelnut: Dark Brown Striped 

The caffeine content does vary depending on which blend of our pods you're drinking, but below you’ll find the amounts for each blend per pod, per 40ml pour. 

• House: 50mg
• Light: 48mg
• Dark: 104mg
• Extra Dark: 111mg 
• Long: 100mg
• Editions (Dark): 108mg 
• Editions (Light): 62mg 
• House Decaf: 10mg 
• Dark Decaf: 10.8mg

Save Money - Save 5p per pod when you subscribe to letterbox-friendly refills, or 10p per pod with our bulk boxes of 100 pods. You can also save up to 10% off our non-subscription prices across our range of beans and ground coffee.

Never run out again - You've got better things to think about than keeping coffee in the cupboard.

No fuss - Change, skip, cancel or pause your subscription at any time.

Not happy? We'll refund you, no hassle.

Any questions? Get in touch at shop@grind.co.uk

If you’d like to cancel your subscription then first of all, please don’t - we’ll be sad to see you go!

However, if you must, then follow the steps below and pop us through an email to shop@grind.co.uk as we’d really love to hear any feedback you have.

1. Log into your subscription on our website here 

2. Head to the ‘Subscriptions’ tab 

3. Scroll to the bottom and you’ll be able to cancel (or pause) your subscription there!

Subscriptions are completely flexible here at Grind, so if you'd like to update the frequency please see the steps below. 

1. Log into your subscription on our website here 

2. Head to the ‘Subscriptions’ tab 

3. Click 'Edit'

4. In the ‘Delivery Schedule’ section, you'll be able to update your delivery frequency to whatever suits you best! 

If you have any trouble updating, our team will be more than happy to make changes on your behalf, so please email shop@grind.co.uk. 

Subscriptions are completely flexible here at Grind, so if you'd like to update the blend/amount please see the steps below. 

1. Log into your subscription on our website here

2. Head to the ‘Subscriptions’ tab 

3. Click ‘Edit’ 

4. Go to 'Your plan' where you will be able to 'Add coffee to order' or 'Swap'. 

If you're updating your subscription in the app, please follow the steps below. 

1. Head to 'At Home'

2. Then you can click 'Change', '-' or '+' or you can opt to 'add more coffee' if you want to add something additional. 

If you have any trouble updating, our team will be more than happy to make changes on your behalf, so please email shop@grind.co.uk. 

Subscriptions are completely flexible here at Grind, so if you'd like to update your next charge date please see the steps below. 

1. Log into your subscription on our website here

2. Head to the ‘Subscriptions’ tab 

3. Click ‘Edit’ 

4. In the 'Subscription details' tab you'll see that you can click 'I want it now' to bring your order forward to today and then there is also the option to 'Change date'. 

If you have any trouble updating, our team will be more than happy to make changes on your behalf, so please email shop@grind.co.uk. 

Subscriptions are completely flexible here at Grind, so if you'd like to skip your next order please see the steps below. 

1. Log into your subscription on our website here

2. Head to the ‘Subscriptions’ tab 

3. Click ‘Edit’

4. Head to 'Scheduled deliveries' where you'll see that you have the option to 'Skip delivery'

If you have any trouble updating, our team will be more than happy to make changes on your behalf, so please email shop@grind.co.uk. 

If you need to update your delivery details, please follow the steps below. 

1. Log into your subscription on our website here

2. Head to the ‘Subscriptions’ tab 

3. Click ‘Edit’

4. In the 'Subscription details' section just scroll down where you'll be able to 'Edit address' or 'Change address'

If you have any trouble updating, our team will be more than happy to make changes on your behalf, so please email shop@grind.co.uk. 

If you need to update payment details, please follow the steps below 

1. Log into your subscription on our website here

2. Head to the ‘Subscriptions’ tab 

3. Click ‘Edit’

4. In the 'Payment method' section you can update your payment method.

Just so you know, we save your payment method because the subscription requires automated payment at your chosen frequency but rest assured that, like all your details with us, these are protected!

If you need to remove your payment details, please follow the steps below 

1. Log into your subscription on our website here

2. Head to the 'Accounts' tab 

3. In the 'Payment methods' section, you'll be able to remove the card by clicking the red bin icon

If you have any trouble updating, please send our team an email to shop@grind.co.uk, as they'll be more than happy to help further. 

You'll be able to access all VAT receipts on your account in 'Order History' - but any issues please give us a shout on shop@grind.co.uk! 

All our subscription orders (UK, EU and USA) have free delivery, plus all orders over £25 if you're looking to make a one-off purchase. 

Our orders are sent via Royal Mail or Fin Mile, free deliveries will be sent economy. We also have our Next Day Delivery service available on one-off purchases, the cut off time is 12pm and the price will be shown at checkout.

If you have any questions about delivery, please send us an email shop@grind.co.uk! 

All international shipping costs are calculated at checkout, but all subscription orders are shipped for free! 

Please do drop our team an email to shop@grind.co.uk if they can help further. 

Unfortunately we don’t accept PO box numbers as we are only able to deliver to physical street addresses - whether that’s your home address, office address or your Great Aunt’s address, we’re not fussy where you want your order delivered, as long as it’s not a PO box. 

If you are placing an order outside of the UK, you may be asked to pay an additional amount to your shipping fees to cover any costs associated with importing parcels to your country. 

Awesome news, your Grind coffee will be on its way to you soon! We aim to despatch all orders (subscriptions included) within 1-2 working days. We’ll always send you an automated email to let you know once your order is on route which will also contain the tracking information for your order.

If for some reason you've not received this after 2 days, or you have any concerns, please contact us at shop@grind.co.uk. 

We’re really sorry if you were expecting your order to turn up by now and you’ve still not received it. If it’s been longer than the estimated times we advise above then please pop us through an email containing your order number and delivery address to shop@grind.co.uk and we’ll be happy to help further!

We don’t currently offer a collection service, but you're welcome to purchase a pre-filled tin (pods, ground or beans) at our sites.  

We'd always recommend giving them a call first to check they have the stock that you're looking for. You can find their numbers on our website here - just head to 'visit us' and choose the right site!

All orders are sent in Grind branded recyclable packaging, with our refill packs of pods and whole bean/ground coffee sent in our letterbox-friendly packaging. Our Bean/Ground bags are certified for Industrial Compost and our pods are certified for Home Compost - making the whole range 100% plastic free. 

We currently accept payment online by Visa, MasterCard, Amex, Maestro, Applepay, Amazonpay, Paypal and Klarna.

We stock all Grind coffee online at grind.co.uk, Amazon, Ocado, Waitrose and Selfridges - we also have lots of plans to enter more retail stores in the UK and the USA, so please keep your eyes peeled or send our team an email to shop@grind.co.uk! 

Our tins of pods, bean and ground coffee are also available to buy across our locations in London. 

We've launched our Grind at Work set-up, if you head to our website here and answer a couple of questions on what your coffee office needs are, you'll receive a wholesale discount at checkout. If you have any further questions please email wholesale@grind.co.uk. 

Lucky you! You’ll just need to enter the code during the checkout process when you get to the payment step. 

Just make sure you can see that the discount has been applied before completing your order as we’re unable to retrospectively apply discount codes.

Firstly, thanks for being great and secondly, yes we do! 

The key-worker discount will give you £5 off your first three subscription orders, you'll just need to sign up on our website here. 

If you have any trouble signing up, please send our team an email to shop@grind.co.uk. 

Student life can often squeeze the amount of disposable income, but we've got you! 

The student discount will give you £5 off your first three subscription orders, you'll just need to sign up on our website here. 

If you have any trouble signing up, please send our team an email to shop@grind.co.uk. 

Unfortunately we’re not able to retrospectively apply discount codes once an order has been made, but most codes should still be redeemable if you wish to use on your next order. If in doubt, please send us an email shop@grind.co.uk.

Please double check whether the code you’re trying to use has any restrictions or requirements as some codes will only be valid on certain items. If you’re still having difficulty using your discount code, drop us a line at shop@grind.co.uk and we’ll be happy to help further.

All of our lovely subscribers will be given a unique discount code, which when used by someone to sign up for a subscription with us will give you both a friend £10 credit*. 

All of our discount codes are subject to T&C's - which are displayed in the email where the code is shared.

Subscription discounts are based on a letterbox refill pack price of £13.50, this means the discount is capped if you are trying to use the code on a bulk box/1kg bag instead of a refill pack.  

One-off purchase discounts always excludes gift cards and gift subscriptions. 

If you have ever have any questions about a discount code and what it can be used for, please email us at shop@grind.co.uk and we'll be happy to help further.

Please note our Black Friday discount is only available on one-off orders only and does not apply to new or existing subscription orders, gift subscriptions or gift cards. 

Our Online Gift Cards are delivered instantly by email and contain instructions to redeem them at checkout. These gift cards have no additional processing or postage fees and can be redeemed against any purchase at grind.co.uk. 

Our In-store Gift Cards are delivered in a small pink package, containing a space for a personal message. You'll be able to use these on coffees, food, cocktails, or anything else in our Grinds across London, however they cannot be used on our online store. 

Give someone a Grind subscription for 2-12 months - it could be the best present you’ll ever give! 

The Gift Subscription will arrive with the recipient in an email along with a personal note from the giver. 

In this email will be the details on how they can activate and set-up their gift subscription including choosing the coffee, delivery date and entering their delivery details!

Whilst we don’t currently offer a gift wrapping service, you can opt to send a personalised gift message with your order for an additional £1 - we have six different designs for you to choose from depending on the occasion!

We never include any prices within the delivery of your order.

We’re sorry to hear that you’re unhappy with your order! Please feel free to pop us across and email to shop@grind.co.uk as we always want to hear your feedback and we’ll help how we can.

Please bear in mind that any items from our Whole Bean and Ground coffee range cannot be returned to us unless it’s been delivered incorrectly or damaged in transit. This is because of the perishable nature of those products.

We accept the return of our non-coffee products and our pods within 30 days of them being received by yourself. However, we only accept the return of goods in perfect condition, unopened and in their original packaging and we reserve the right to withhold any refund at any time. (Unless of course the product was damaged in transit). 

Please bear in mind that all returns costs must be covered by the customer. 

Please note that due to the perishable nature of our fresh coffee, we’re unfortunately unable to accept returns of any product from our Whole Bean and Ground range. 

If you’ve ordered the wrong blend of our pods, please email us at shop@grind.co.uk so we can advise you on the steps to returning your order for a refund.  

If there’s been a mistake, or the coffee you’ve received is damaged, then drop us an email to shop@grind.co.uk with your order number and a photo of the items you received and we’ll look into this further for you.

Once processed your refund should be back with you within 10 working days - but please note we’re not able to process a refund until we’ve received the item/s back to our warehouse. If you’ve been expecting a refund and have not yet received it then just send us through an email to shop@grind.co.uk.

We’re really sorry if you didn’t realise our pods wouldn’t be compatible with your machine. We like to think we’ve made it clear across our website that our pods are compatible with the Original range of Nespresso® machines and Grind One machine machines.

For this reason, we can’t take responsibility if you’ve purchased our pods to be used in a different type of machine. However, if unopened, we’re of course happy to accept a return as outlined above in our FAQs.

Please bear in mind that all returns costs must be covered by the customer, any issues email shop@grind.co.uk. 

We’re so sorry to hear your order arrived damaged, if you could please send us through an email containing your order number and a photo of the damaged item to shop@grind.co.uk, we’ll be happy to help further. 

We’re only human and very occasionally we might make a mistake when packaging your order. Please don’t despair, just pop us through an email with your order number and a photo of what you were sent to shop@grind.co.uk - we’ll then get the correct coffee despatched to you pronto!

It's 100% up to you if you want to receive our emails, so we've tried to make it easy for you to only hear from us when it is convenient for you!

1) In your account you can untick the box for Marketing, Order, Shipping and Reminder emails if you'd prefer not to receive these.

2) You can also email us from the address you’re signed up to Grind with and we’ll unsubscribe you.

3) On the bottom of every email we send you’ll find a button that says ‘unsubscribe’ - if you click this you’ll be removed from receiving any future emails from Grind.

• Turn off the machine
• Press and hold in the large cup button
• Start the machine and release the large cup button
• Once the machine stops flashing, run it a few times with just water (do not load a pod)

Any issues just let us know - shop@grind.co.uk! 

If you are using filtered water then we'd recommend descaling the machine every 3 months but if you are using unfiltered water then we would recommend descaling more often than this. 

You can use any descaling available at most local stores but NEVER use vinegar as it could harm the machine.

Read the safety instructions on the descaling packaging and be careful when handling it near the machine - it’s abrasive and can damage the surface of the Machine.

There’s a descaling alarm that will trigger after 1,200 uses, where the lights will flash before the machine starts to heat. You can reset the machine by running the descaling function - here’s how to do that:

1. Remove any pods from the machine, as well as the drip tray, and clean the exterior of the machine with a damp cloth.

2. Fill the water tank with your descaler and half a litre of water. Make sure it’s fully dissolved if you’re using a powder descaler.

3. Place a large glass under the nozzle, make sure the lever is down and press and hold both buttons for three seconds, at this point the machine will begin to flash and then you need to press one of the pour buttons to activate the descaling. The machine will run all the contents of the tank through. Repeat this twice.

4. Fill the tank with water and run six cups through the machine to clear the machine contents and any residual descaler.

6. Once complete, press either of the pour buttons twice to exit the process.

Any issues just give the team a shout - shop@grind.co.uk!

If you find the machine has a lower pressure than usual, this could mean the nozzle is clogged. If you experience this, we recommend clearing out the machine by brewing 2-3 tanks of water without a pod.

This could also be because the hose inside the machine is bent or due to problems with the brewing unit, which requires repair at our Roastery.

Any issues just give the team a shout - shop@grind.co.uk!

Yes! If you're unhappy with the amount of water for the different cup sizes, you can easily set the desired dose of water by programming the machine - just press and holding down the button until you reach the desired amount, and the machine will remember your preference. 

Just so you know, an espresso shot should be 30-35ml which on the Grind One machine takes about 10 seconds and a lungo should be double this in volume and time.

Any issues just give the team a shout - shop@grind.co.uk!

The coffee is brewed at 90 as this is the optimal temperature to make a 10/10 coffee! It's important to bare in mind that once the coffee reaches your cup it's more likely to be about 60-70 degrees. If you feel the machine isn't heating up to this, it may be for the following reasons: 

1. I might be because you're not giving the machine enough time to heat up. Wait until the light stops flashing before making your coffee.

2. The machine being clogged can also affect the temperature. We'd recommend clearing out the machine by brew 2-3 tanks of water without a pod.

Any issues just give the team a shout - shop@grind.co.uk! 

We recommend always flushing the capsule every time you make a coffee. If you don't, sometimes pod can dry to the outlet and get stuck. 

If a pod is already stuck, pull up the lever and push the button for a small coffee, and the capsule should be removed with help from the water pressure. If this doesn't work, try pouring some water on the capsule in order to soften it up before trying the same thing again.

Any issues just give the team a shout - shop@grind.co.uk! 

You can read about our 1 year warranty here but you can always email us at shop@grind.co.uk if you'd like any help. 

You can register your machine for it's 1 year warranty on our website here.

- Black coffee 

- Flat white 

- Oat latte 

- Caramel latte

- Mocha

Nutritional information can be seen below (per 100ml), but please email shop@grind.co.uk if you have any further questions. 

Black coffee 

58mg caffeine, 5kcal/22kJ energy, 0.1g fat (0.1g saturates), 0.9g carbohydrates (<0.1g sugars), 0.2g protein & <0.1g salt 

Flat white 

41mg caffeine, 40kcal/167kJ energy, 1.2g fat (0.9g saturates), 4.7g carbohydrates (<3.1g sugars), 2.5g protein & <0.1g salt 

Oat latte 

53mg caffeine, 34kcal/145kJ energy, 0.3g fat (0.2g saturates), 7.5g carbohydrates (<1.5g sugars), 0.4g protein & <0.1g salt 

Caramel latte

58mg caffeine, 44kcal/185kJ energy, 1.0g fat (0.8g saturates), 6.5g carbohydrates (<3.6g sugars), 2.2g protein & <0.1g salt 

Mocha

60mg caffeine, 43kcal/182kJ energy, 1.1g fat (0.7g saturates), 6.2g carbohydrates (4.3g sugars), 2.1g protein & <0.1g salt 

The ingredients list can be seen below, but please email shop@grind.co.uk if you have any questions! 

Black coffee 

Water, cold brew coffee (water, Arabica coffee)

Flat white 

Semi-skimmed milk, cold brew coffee (water, Arabica coffee), sugar, acidity regulator: E501 

Oat latte 

Water, cold brew coffee (water, Arabica coffee), oats (13%), acidity regulator: E501

Caramel latte

Semi-skimmed milk, cold brew coffee (water, Arabica coffee), natural flavouring, sugar, acidity regulator: E501

Mocha

Semi-skimmed milk, cold brew coffee (water, Arabica coffee), milk chocolate, sugar, acidity regulator: E501

Black coffee: 58mg 

Flat white: 41mg 

Oat latte: 53mg 

Caramel latte: 58mg 

Mocha: 60mg

The best way to use Grind Rewards is to download our app, where you’ll be automatically opted in.

If you’re a Grind subscriber, who doesn’t currently have the app, we’d recommend downloading it and linking your subscription account there. Alternatively, you can opt-in through your Grind account, through our customer portal here.

Grind Rewards is UK only. 

You’ll earn 1 point per every £1 you spend in our Grind locations, through the Grind app and online on our website. Whether you’re buying a take away coffee, cocktails, food, coffee pods or Grind accessories, you’ll earn points on all of your purchases with Grind.

Unfortunately not, Grind Rewards is UK only. 

Every time you earn 35 points you can redeem a Grind Reward. Your points are redeemable on all hot drinks and Espresso Martini’s in our Grind locations (excluding Brewdog) and on our Pod Taster Packs (10 pods) and Bean/Ground Taster Packs (227g) online through your subscription or a one time purchase.

Please note that you're unable to redeem points against Christmas pods, as these are limited edition. 

To match-up with our new rewards scheme, we’ve updated everyone’s point balance - your points will have been multiplied by 3.5. This way you won’t have lost any of your previously earned points, they’ve just been updated to work with our new rewards scheme.

No, points are non-transferable.

You can earn a maximum of 350 points (which is the equivalent of spending £350). You will only be able to start earning points again once you start redeeming some of your points.

You can redeem a maximum of 175 points in one go.

We round down all points, so you’d earn 13 points on an order of £13.50.

No, you can order any hot drink of your choice (including large sizes/alternative milks).

Yes to both, you’ll automatically earn points if you place a pre-order through the app and if you have enough points for a reward, they’ll be automatically redeemed when pre-ordering through the app (unless you select otherwise).

No, you will not earn any points when paying with a gift-card.

Unfortunately not, you can only redeem your points for a free hot drink or free espresso martini in-store. You can redeem your points for our pods and bean/ground taster packs on our website (or through the app via your subscription).

Uh-huh. Between 12pm-5pm on weekends and Bank Holiday's, you can enjoy 90 minutes of bottomless Prosecco, Aperol Spritz and Tommy's Margarita's, in addition to the price of one of our main meals. 

If you’re unable to make a booking through our website, give the team (at the Grind that you'd like to visit) a call as they’ll be more than happy to try and accommodate you.

You can also reach out to us at hello@grind.co.uk if you're unable to reach the team directly.

Our Greenwich, Liverpool Street and Whitechapel locations are disabled access friendly - but if you have any concerns or questions ahead of your visit please feel free to reach out to the teams directly, you’ll find the numbers to all of our sites on the website here - just head to 'visit us' and choose the Grind you're going to visit.

The timings of our child/teen friendly times can be seen below: 

Greenwich, London Bridge and Shoreditch: Under 18's permitted with adults, but must be seated by 6pm. 

Liverpool Street: Under 18's permitted with adults until 5pm.

Soho: Under 18's permitted, but not allowed in the bar area after 7pm.

Royal Exchange and Covent Garden: Under 18's permitted with adults at all times.

Please bear in mind that the only location with high chairs is our Greenwich Grind. 

You're welcome to come along to our venues to work for a few hours on weekdays - but we'd recommend booking a table, just incase. 

Just so you know, we can't guarantee secure WiFi and we operate a no laptop policy after 5pm and on weekends! 

Our menus will show which means are VG, V or GF but aside from this of course we will do what we can to cater for any allergies. 

Just let our team members know your dietary requirements when you arrive and they'll be able to suggest certain items/alternatives! 

Our menu times can be seen below: 

Breakfast menu: 8am - 12pm Monday - Sunday

Lunch menu: 12pm - 5pm Monday - Friday

Brunch menu: 12pm - 5pm Saturday, 12pm - 6:30pm on Sunday

Evening menu: 5pm - close (except Sunday)